- #Authentication failed error message ipad password
- #Authentication failed error message ipad license
Make a note of the names of incoming and outgoing mail servers as well as port numbers, authentication protocols, and whether or not the mail server uses Secure Socket Layers (SSL) in case you need to enter this information. You can typically perform a Google search containing your email provider's name (such as Comcast) and then the words mail setup iPhone iPad to get the results you need. Select the email account you want to configure.Įnter any missing password, if applicable.ĭepending on who your email provider is, you'll need to check their website and FAQ for information on configuring POP and IMAP accounts on your iPhone or iPad manually.
#Authentication failed error message ipad password
You'll also need to do this any time you change the password for the account. Except for some optional password fields for mail servers that send mail, recent updates to iOS have removed the ability to enter email passwords and other settings for standard email accounts (that is, those in the list of standard accounts, such as iCloud, Google, Yahoo, etc.)īut if you set up an email account using some "Other" service with a custom domain, take a look at the account settings and make sure no password fields are blank. In most cases, you should be prompted to reenter the password for the mail account. Select Add Account and follow the directions and provide the username and password for your email account.Įvery once in a while, your iOS device may lose track of an email account password, perhaps after restoring data and settings from a backup. Select the email account that is having trouble connecting.Deleting the account and re-adding it will make the account settings current. The email provider may have made some changes behind the scenes that aren't reflected in your account. If you're having problems with one of the common email accounts that iOS can configure itself (e.g., iCloud, Google, Yahoo), your best solution may be to delete the account and re-add it. Step 4: Delete and re-add the problem account Just don't forget to turn cellular data back on once you're back in a location where the signal strength won't cause more connection errors in Mail. If you can, try turning off mobile data and sending your messages via wi-fi to see if the cellular connection is the issue. In some cases, a prolonged cellular connection can cause a mail server to time out, resulting in a dreaded error message. Or, instead of LTE, you might see 4G or (worse) 3G in your iPhone's status bar. In the status bar, you may see fewer bars or dots than usual, indicating a less-than-full-strength connection. Perhaps you turned on Airplane Mode and forgot to turn it off, or you're creeping toward your monthly data limit and turned off cellular data to make sure you did not blow through the cap.Īfter you're sure cellular is turned on, you might be the victim of weak signal strength. It might sound silly, but this could be the reason why you're getting those annoying connection errors in Mail. Rare is the person who turns off the cellular connection on an iPhone, but it does happen. Step 3: Be sure you have an active internet connection Restart by holding down the on/off button until the Apple logo appears. To restart an iPad that has a Home button, press and hold the top button until the power off slider appears. To restart an iPad that has Face ID, press and hold either volume button and the top button until the power off slider appears. On other iPhones, press and hold the top button until the power off slider appears. On the iPhone SE (2020), 8, 7, or 6, press and hold the side button until the power off slider appears. On iPhone X or later, press and hold either volume button and the side button until the power off slider appears.Touch and hold the Mail app, then swipe up on the Mail app so that it leaves the screen. On iPhones and iPads with Face ID, open the app switcher by swiping up from the bottom of the screen and pausing until the app switcher appears.
#Authentication failed error message ipad license
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